Privacy Policy 

Effective Date: May 26, 2026

At IMPEXBEAUTY (A Unit of Kola Enterprises), we recognize that trust is the foundation of our relationship with our customers. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website (https://impexbeauty.com) and use our services exclusively within India.

1. Who We Are IMPEXBEAUTY is a dedicated online e-commerce store offering high-quality skincare and cosmetic products to everyday consumers. Operating under Kola Enterprises based in Bengaluru, Karnataka, we currently serve and ship products exclusively within India.

2. Information We Collect When you make a purchase or attempt to make a purchase through our website, we collect certain information from you, including:

  • Personal Information: Your name, billing address, shipping address, email address, and phone number.

  • Payment Information: We use Razorpay to process payments securely. We do not collect or store your direct credit/debit card numbers or bank account details on our servers. Razorpay handles this sensitive data securely according to their strict privacy and security standards.

  • Technical Data: Information gathered automatically through cookies, such as your IP address, browsing behavior, and device information.

3. How We Use Your Information We use the information we collect primarily to:

  • Provide, operate, and maintain our website (impexbeauty.com).

  • Process your orders, arrange for shipping within India, and provide you with invoices and order confirmations.

  • Communicate with you for customer service, shipping updates, and support.

  • Screen our orders for potential risk or fraud to ensure a safe shopping environment.

4. Sharing Your Information We highly respect your privacy and do not sell your personal information to any third parties. We share your information only with trusted partners strictly necessary to provide our services to you:

  • Shipping & Logistics Partners: We share your name, address, and phone number with our courier partners to ensure the safe and timely delivery of your products.

  • Payment Gateways: We share necessary checkout details with Razorpay for secure payment processing.

  • Compliance with Law: We may share data with legal authorities only if required by Indian law.

5. Cookies and Tracking Technologies Like any standard e-commerce website, impexbeauty.com uses “cookies.” These cookies are used to store information including visitors’ preferences, maintain your shopping cart, and optimize your shopping experience. You can manage your cookie preferences through your browser settings.

6. Data Security and Retention The security of your data is a priority for Kola Enterprises. We employ SSL/TLS encryption for all data transmission on secure servers. We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal or accounting requirements.

7. Your Rights Depending on your location, you have the right to:

  • Request access to the personal data we hold about you.

  • Ask for corrections to any inaccurate data.

  • Request the deletion of your data when there is no legal reason for us to retain it.

8. Changes to This Privacy Policy We may update this Privacy Policy from time to time in order to reflect changes to our business practices or for other operational, legal, or regulatory reasons.

9. Contact Information If you have any questions, require more information about our Privacy Policy, or need support regarding your personal data, please contact us:

  • Business Name: IMPEXBEAUTY (A Unit of Kola Enterprises)

  • Email: support@impexbeauty.com

  • Phone / WhatsApp: +91 9900177967

  • Physical Address: 79 B, Ground Floor 4th Cross, 22nd Main Vinayaka Nagar, 5th Phase, J. P. Nagar, Bengaluru, Karnataka 560078, India.